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Telephone consultation
◎ Medical Dispute Counseling Center: +82-2-1670-2545
- Hours: Monday through Friday: 09:00 to 12:00 and 13:00 to 18:00
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Internet consultation
◎ You can apply for consultation 24 hours a day at the Korea Medical Dispute Mediation and Arbitration Agency website.
◎ We will review your consultation and respond by the next business day.
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Visiting Consultation
◎ You can visit the Korea Medical Dispute Mediation and Arbitration agency for further details. Please contact us before you visit to get a faster consultation.
- Consultation Center Location: Hoam Road 110, Jung-gu, Seoul (Namdaemunno 5-ga) Seoul City Tower 18th floor.
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Mail / Fax consultation
◎ If you do not have a phone, online, or visiting consultation, you can apply by mail or fax.
- Address : Floor 18, Seoul City Tower Building, Namdaemunno 5-Ga, Jung-Gu, Seoul 100-741, Korea.
- e-Mail : forcc@k-medi.or.kr, FAX : 82-2-6210-0098) You can get detailed consultation if you include details of the dispute in a free format or following the Five W’s rule.
- Hours: Monday through Friday: 09:00 to 12:00 and 13:00 to 18:00
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Daily counseling
◎ Medical dispute counseling services are provided free of charge by the regional medical dispute counseling office.
- Services are available on a first-come-first-served basis with reservations made in advance for smooth consultation administration.
- Schedule and Location: Announcement of the date of consultation is made through the homepage